Terms of service

By using the AlShifa Pure website or placing an order with us, you agree to the following terms.

1. Products and Information
We try to provide accurate product descriptions, prices, images and availability. Minor variations in packaging, appearance or presentation may occur.

2. Orders and Pricing
All orders are subject to availability and verification. AlShifa Pure may contact the customer to confirm an order before dispatch.

We reserve the right to cancel or refuse an order in cases such as incorrect information, suspected fraud, duplicate orders, stock issues or pricing errors.

3. Cash on Delivery Orders
Customers are responsible for providing complete and correct contact and delivery information.

Repeated fake orders, refusal of confirmed parcels or misuse of Cash on Delivery may result in future orders being restricted or cancelled.

4. Shipping and Delivery
Delivery times are estimates and may vary due to courier delays, weather, location or other circumstances beyond our control.

Shipping charges and free-shipping eligibility are shown at checkout where applicable.

5. Returns and Refunds
Returns, replacements and refunds are handled according to our Return & Refund Policy.

6. Health & Wellness Disclaimer
AlShifa Pure products are wellness products and are not intended to diagnose, treat, cure or prevent any disease.

Individual results may vary. Customers should use products responsibly and seek professional advice where appropriate.

7. Website Use
Customers must not misuse the website, submit false information, attempt fraudulent transactions or interfere with the operation or security of the store.

8. Intellectual Property
AlShifa Pure branding, product images, text, designs and other original content may not be copied or used without permission.

9. Limitation of Responsibility
AlShifa Pure is not responsible for losses caused by incorrect customer information, misuse of products, courier delays or circumstances outside our reasonable control.

10. Changes to These Terms
We may update these Terms of Service when necessary. The latest version published on our website will apply.

11. Contact
For questions about these Terms of Service, please contact AlShifa Pure through our official customer support channels:

WhatsApp: 0321 4241636
Email: alshifapures@gmail.com